Check in: 15h00 – 19h00 (17h00 on Sunday)
check out: 07h30 – 11h00
Early check-in: when you prefer to get into your room before 15h00, an early check-in can be requested from 13h00 (€35).
Late check-in: if you want to check in after 20h00, you can use a card safe for free if the total payment of your stay has been succeeded, please contact us: firstname.lastname@example.org.
Late check-out: you can add a late check-out until 13:00 to your reservation, price: 35 euro/room. If you leave after 13h00, an extra night will be charged.
All our prices are for overnight stays including breakfast and free parking (if available).
To confirm your reservation we ask for your credit card details, this card will not be charged, it’s a guarantee for your reservation. You will have to enter a verification with pin code to confirm that you agree with the entry of your credit card.
Changes to the invoice can be dealt with up until the moment of checking out. Unfortunately, the reservations system does not allow us to do any more changes after check-out.
Each reservation made confirms your acceptance of our terms and conditions as described on this page.
We have a 100% no-smoking policy. Smoking in the building or on the emergency stairwell is not accepted. A surcharge of € 200 will be appliquable.
There is an elevator which connect all rooms with the ground floor. There is one room for disabled guests where the bath- and bedroom is accessible for those using a wheelchair. There is a standard double bed (180 x 200 cm) and the room is up to standard regulations. An extra parking spot is provided for you in front of the hotel, to ensure a smooth check-in at Hotel Jerom.
We have a love for animals but we have decided not to allow them in our hotel.
Hotel Jerom is not liable to claims of theft or damage or loss of goods that are in the hotel or at the parking. You are responsible for your own belongings at all times.
A € 200 cleaning fee will be applied to your bill if the notices about our pet-free/smoking-free hotel are disregarded. Any damages to rooms or the hotel premises or items missing will be charged.
All our rooms are equipped for a maximum of two people, except the family rooms. If more individuals are staying in a room that have not been accounted for when booking the room, an extra cost will be charged.
For an individual booking: the entire stay will be charged if cancellations are made less than 48 hrs before arrival date.
For example: if you would like to cancel your stay for tomorrow, you should cancel yesterday before 15h00.
For Moor meeting Room & group reservations (from 5 rooms) & lunches:
7 – 0 days before arrival: 100%
21 – 8 days before arrival: 50%
+21 days before arrival: € 25
Disputes can only be judged by the court of the district of Antwerp, Belgium.
What about Covid-19 or similar pandemics?
The above cancellation conditions always apply, you can cancel flexible rates free of charge up to 48 hours before arrival (check in time = 3 pm). If the Belgian government imposes a national travel ban on Covid-19 for the district of Antwerp or a decision is taken at municipal level, no costs will be charged for the duration of the measure. If national borders were to be closed, all international travel could also be cancelled free of charge. Hotel Jerom can cancel the reservation free of charge at any time in case of force majeure or unforeseen circumstances.